Disability Solutions - Orlando, FL
posted 4 months ago
Every day, our teams innovate across the world of finance. We collaborate to work smarter, while making a difference. We believe in diversity and inclusivity, giving a voice to everyone on the team. And we celebrate our success together. If you want to make an impact in fintech, we'd like to know: Are you FIS? This role will be hybrid, requiring 3 days onsite for candidates who are located in/around Jacksonville, FL. In this position, you will analyze user requirements to determine Enterprise Resource Planning (ERP) system configuration and/or customization. You will work as a functional consultant on multiple applications like Oracle/Dynamics CRM/CPQ Custom applications. Your responsibilities will include understanding the recommended designs and collaborating with solution engineers to understand the business process flows. You will perform rigorous testing of developed user stories and run an end-to-end system integration cycle for testing signoff. Additionally, you will create a testing scenarios sheet for integrated applications that can be used for the production release. You will actively participate in daily standups, raising any risks or challenges you encounter. Availability during the monthly production release is crucial, and you will be expected to complete at least three CRM (Oracle/Dynamics) training courses each year, with a certification in CRM fundamentals being a plus. Your role will also involve identifying the root cause of defects logged based on priority and taking proactive measures to ensure optimal application and system performance. You will coordinate with ERP Business analysts and other internal professionals to define detailed requirements, analyze business needs, and validate solutions with clients, translating them into configuration and/or customization technical designs. As a functional consultant, you will create forms and business reports as per business needs and should be open to learning out-of-the-box configuration and customization on CRM/custom applications platforms. You will also be encouraged to stretch into multiple areas and aspire to learn new platforms.