ERS Sr. Industrial DC Services Engineer - Nationwide - 20242539_8-5671

Vertiv - Springfield, IL

Full-time - Mid Level

Springfield, IL

Wholesale Trade Agents and Brokers

About the position

The Senior Field Engineer position is a critical role that involves performing complex troubleshooting, specialized tests, inspections, and appraisals on electrical apparatus and electrical systems. This position requires a high level of technical expertise and the ability to support a region of service engineers effectively. The role is mentally demanding, necessitating a strong capacity for concentration and the ability to manage multiple projects and activities simultaneously. As a Senior Field Engineer, you will operate with little or no direct supervision, showcasing your ability to work independently while maintaining high standards of quality and safety in all tasks performed. In this role, you will be responsible for testing and troubleshooting complex electrical systems, including UPS/Battery systems and various types of power metering. You will lead large projects that require specialized skills, such as conducting UPS acceptance tests, commissioning larger DC systems, and supervising "turnkey" projects. Your expertise will be instrumental in developing tests and inspections in new areas of field services, ensuring that all work meets recognized industry and international standards, as well as local jurisdiction requirements. You will also be tasked with writing complete and detailed reports promptly at the end of each project, utilizing computer systems to accurately process job billing. Additionally, you may perform complex analysis and evaluative tasks necessary for equipment labeling projects. Maintaining strong client relationships is essential, as you will perform all functions related to written job proposals, including estimating man-hours and expenses, and developing scope and pricing. Your role will involve active client interface and business development activities, where you will give effective technical presentations and may be required to write publishable articles. Mentoring and training other Field Service Engineers in the region will also be a key aspect of your responsibilities, ensuring that knowledge and skills are effectively shared within the team.

Responsibilities

• Perform complex troubleshooting, specialized tests, inspections, and appraisals on electrical apparatus and electrical systems.
• Test and troubleshoot complex electrical systems, complex UPS/Battery systems and all types of power metering.
• Lead large projects requiring specialized skills such as UPS acceptance tests, commissioning of larger DC Systems, supervising 'turnkey' projects, detailed power survey and other types of electrical consultation.
• Instrumental in developing tests and inspections in new areas of field services.
• Utilize troubleshooting capabilities with AC/DC load-banks and power quality recording instrumentation, and all testing/troubleshooting equipment associated with UPS, Charger, and Battery testing.
• Perform installation and start-up services on all UPS and DC/Battery Systems.
• May perform and/or supervise a full range of complex engineering studies.
• Write complete, detailed reports promptly at end of project, using a computer, and accurately process job billing.
• Perform complex analysis and evaluative tasks necessary to complete equipment labeling projects consistent with recognized industry and international standards, local jurisdiction requirements and Company procedures.
• Perform sales support functions.
• Maintain strong client relationships.
• Perform all functions pertaining to a written job proposal to a client, including estimate of man-hours and expenses, and development of scope and pricing.
• Actively involved in client interface and business development activities.
• Give effective technical presentations and writing publishable articles may be required.
• Mentor other Field Service Engineer positions.
• Train and assist other Field Service Engineers in the Region.

Requirements

• Graduate Engineer BSEE or BSME and six years' experience, OR Graduate of applicable Electrical Technical School or Military equivalent and nine years minimum same or similar work experience, OR High school education or equivalent and ten years minimum same or similar work experience.
• Strong knowledge of the National Electrical Code and various industry standards, such as OSHA and NFPA.
• Requires special skills in most of the following: Power quality surveys, generation and co-generation start-up, ANSI, NEC, NEMA and U.L. specifications (field evaluation), pilot wire and distance relaying.