Windstream - Concord, NH
posted 4 months ago
As a Customer Development Manager II at Windstream Enterprise, you will play a crucial role in fostering relationships with established clients and enhancing their businesses through innovative technology solutions. This position requires a proactive approach to customer engagement, where you will reach out to clients to understand their unique needs and pain points. Your goal will be to become the go-to resource for communications solutions, leveraging your expertise to guide clients towards the right technologies that facilitate their growth. In this role, you will collaborate closely with decision-makers and IT vendors, working alongside sales partners to upsell communication solutions tailored to your designated customer base. You will utilize a consultative sales approach to design customized communication solutions, develop proposals, and negotiate pricing while adhering to company margins. Managing a sales pipeline effectively is essential, as you will be expected to meet or exceed monthly renewal and conversion goals. Your responsibilities will also include maintaining high-quality standards in customer interactions, recording all activities and communications, and staying updated on the latest products and promotions. You will make outbound calls to engage decision-makers, close sales, and ensure a seamless service delivery process, all while contributing to a positive and motivated sales team culture at Windstream Enterprise.