Escalation Manager, Emergency Response

WaymoPhoenix, AZ
446d$120,000 - $120,000

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About The Position

The Escalation Manager for Emergency Response at Waymo is responsible for managing emergency situations by receiving distress calls, assessing the situation, and coordinating responses until help arrives. This role involves providing guidance to teams, contributing to technical decisions, and leading process improvement initiatives. The position requires working in a high-stress environment and ensuring effective communication and coordination during emergencies.

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