Escalations Specialist, Global Response Ops
Meta•Austin, TX
419d•$73,008 - $114,000
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About The Position
The Escalations Specialist in Global Response Ops at Meta is responsible for managing escalations related to the company's policies and procedures, particularly in the context of complex global legal issues and free expression on the Internet. This role involves interpreting and enforcing Meta's terms of service, investigating reported escalations, and collaborating with cross-functional teams to resolve sensitive issues. The position requires strong problem-solving skills, the ability to work under pressure, and effective communication with various stakeholders to enhance user trust and mitigate risks.
