Escrow Assistant

About the position

The position involves providing escrow services for various real estate transactions, including residential, resale, new construction, refinance, relocation, and timeshare transactions. The role emphasizes high levels of customer service and proactive communication throughout the closing process, supporting escrow officers in a branch office setting.

Responsibilities

• Provides support to escrow officer(s) in a branch office setting by performing administrative duties and providing customer support related to escrow closings.
• Follows standard procedures and guidelines.
• Understands how assigned duties relate to others within the team and how the team integrates with related teams.
• Impacts own team through the quality of the support provided.
• Recognizes and solves typical problems; selects solutions from established options.
• Communicates moderately complex information in routine situations, typically within own team.
• Works under general supervision with limited ability to modify approach.
• Manages own workload and performs all other duties as assigned by management.

Requirements

• High school diploma required; Bachelor's preferred.
• Typically requires 2+ years of related work experience.