Isys Technologies - O'Fallon, IL
posted 4 months ago
I2X Technologies is a reputable technology services company dedicated to serving the Federal Government. Our focus spans across critical areas such as space exploration, national security, cyber security, and advanced engineering applications. We are committed to providing our employees with opportunities for long-term growth and development. Headquartered in Colorado, I2X operates programs nationwide, engaging with multiple Federal agencies and the Department of Defense, particularly in support of government space initiatives. As an ESGS Network Engineer III, you will be responsible for executing network operations, which include the configuration and analysis of customer circuits across all SATCOM teleports and gateways. You will perform real-time circuit redesign to restore customer connectivity during both scheduled and unscheduled outages and maintenance actions. This role requires direct interaction with internal and external customers, SATCOM stakeholders, and various engineering tiers to ensure maximum network availability, thereby minimizing or eliminating any mission and operational impacts. Your responsibilities will also encompass a variety of change management tasks, including hardware replacement, software configurations, and ASI management. You will proactively monitor network alarms using platform-specific network management tools and utilize incident management applications to document all aspects of reported outages, isolations, escalations, and resolutions throughout the lifecycle of service-impacting network incidents. Additionally, you will assess, identify, and recommend resolutions to various network incidents and deficiencies, leveraging your knowledge of routers, switches, crypto devices, and associated modems such as CISCO, Juniper, iDirect, EBEM, ESEM, and MPM1000.