Esthetician

The Bay Club - Los Gatos, CA

Los Gatos, CA

Amusement, Gambling, and Recreation Industries

About the position

Esthetician is a provider of safe skin care treatment services to our members and clients. Estheticians are considered experts in their field, entrusted with providing memorable, high quality experiences for our clients. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Responsibilities

• Perform skin care services as outlined in the Spa menu within the service protocol guidelines, time allotments and product usage.
• Escort clients to and from the Relaxation Room.
• Inform reception of in-service alterations (e.g. service additions or upgrades, additional time, etc.).
• Maintain cleanliness standards for all equipment, tools, furnishings, and treatment rooms.
• Restock and maintain supplies in treatment rooms during each shift in order to have all needed supplies/tools at hand to perform each service at all times.
• Follow and perform all sterilization routines.
• Assist in maintaining the cleanliness of the Relaxation Room and prep rooms.
• Recommend skin care treatment add-ons and services for each client, explaining the purpose and benefit of each service and product.
• Develop and suggest new skin care treatment services and programs; promote spa programs and services with the goal of enhancing member participation.
• Deliver exceptional service experience to members, guests, and Associates with a goal of retaining clients for repeat business.
• Keep reception staff informed of your whereabouts during your shift should you leave the spa.
• Communicate timely and follow up, as appropriate.
• Active participation in required events, required programs, required meetings and required trainings.
• Flexibility in work schedule, as job may require day and evening shifts, weekends and holidays.
• Maintain cleanliness of Relaxation Room and stock level of items.
• Assisting with Laundry duties.