ETQ Application Developer / Administrator

Afl - Duncan, SC

Full-time - Entry Level

Remote - Duncan, SC

5,001-10,000 employees

Food Services and Drinking Places

About the position

The ETQ Application Developer / Administrator will join the Information Technology team at AFL, focusing on the management and enhancement of the Quality Management and Environmental Health and Safety compliance system. This fully remote position requires collaboration with cross-functional teams to support business initiatives and compliance obligations, while also driving continuous improvement and adoption of the ETQ Reliance platform.

Responsibilities

• Organize and facilitate requirements gathering sessions with Quality, Environment, Health & Safety, and Manufacturing stakeholders
• Develop training curriculum and execute training sessions with end-users
• Participate in all areas of system implementation life cycles
• Work with Business teams to develop the initial Business Case and seek buy-in from a broader set of Business, IT and Quality stakeholders
• Develop and design roadmaps for system enhancements and integrations
• Define testing, data migration, global deployment approach
• Manage all helpdesk support tickets submitted by end-users pertaining to ETQ

Requirements

• Bachelor's degree or equivalent work experience
• Experience administrating and configuring in the ETQ Reliance platform is a plus
• Basic scripting in Python
• Basic understanding of SQL
• Knowledge of database backup/recovery practices
• Very basic knowledge of JavaScript
• Familiarity with Quality/EHS Management Systems
• Proficiency in Microsoft Office suite
• Experience with Service Now

Nice-to-haves

• Strong customer service orientation
• Ability to conduct research into systems issues and problem solve
• Strong teamwork and interpersonal skills
• Excellent written, listening, and oral communication skills
• Ability to communicate ideas in both technical and business language
• Self-motivated, driven and proactive
• Excellent analytical and creative problem-solving skills
• Ability to think logically with a keen attention to detail
• Strong self-organizational skills
• Ability to simultaneously prioritize across multiple projects and user support requests
• Demonstrate curiosity, drive and a willingness to learn

Benefits

• Flexible time off policy
• 401K Company match (up to 4% - dollar for dollar)
• Professional development, training, and tuition reimbursement programs
• Excellent medical, dental, vision, and life insurance policy options
• Opportunities for career advancement with an industry leading company