ETS Engineer III (Citrix Engineer)

Navy Federal Credit Union - Winchester, VA

Full-time - Mid Level

Winchester, VA

Credit Intermediation and Related Activities

About the position

The ETS Engineer III (Citrix Engineer) at Navy Federal Credit Union is responsible for researching, evaluating, designing, implementing, and maintaining system and product solutions. This role involves providing technical direction and engineering support for projects and infrastructure, while also developing a strong understanding of evolving IT engineering technologies. The engineer will troubleshoot complex technical issues that impact business operations and service quality, and must be a self-starter in a fast-paced technical environment.

Responsibilities

• Full life-cycle project management
• Establish and lead project teams
• Develop project plan/scope/schedule/cost/communications
• Procure and/or manage resources/timelines/deadlines/quality
• Risk, Issue and Change management
• Ensure successful project implementation
• Monitor, maintain, operate and troubleshoot daily remote access technologies
• Improve and adjust the Virtual Desktop system
• Apply, implement, maintain, and examine documentation of the Virtual Desktop Infrastructure
• Document new system components or modifications to existing components
• Perform engineering tasks and assignments in support of business needs
• Conduct engineering technology research, procurement, deployment, and configuration for new and modified systems
• Present clear, organized and concise information to all audiences through various media to enable effective business decisions
• Perform other duties as assigned

Requirements

• Significant Citrix virtual applications and desktop experience (Citrix Studio, Citrix Policies)
• Significant experience with Netscaler/networking experience (Netscaler policies)
• Significant experience with VMware
• Significant experience with ServiceNow request, incident, change, and asset management modules
• Experience with PowerShell
• Experience with SQL Server Management Studio and SQL query authoring
• Experience with Microsoft Endpoint Configuration Manager
• Experience with Group Policy Administration using GPOAdmin or equivalent
• Comprehensive knowledge of administering and troubleshooting Windows 10 and 11
• Bachelor's Degree in Business Administration, Information Technology or equivalent combination of training, education, and experience
• Expert database and presentation software skills
• Expert organizational, planning and time management skills
• Expert research, analytical, and problem solving skills
• Expert verbal and written communication skills

Nice-to-haves

• Citrix Certified Associate (CCA)
• Citrix Certified Associate - Virtualization (CCA-V)
• Citrix Certified Associate - App Delivery and Security (CCA-AppDS)
• Citrix Certified Professional (CCP)
• Citrix Certified Professional - Virtualization (CCP-V)
• Citrix Certified Professional - App Delivery and Security (CCP-AppDS)
• Citrix Certified Expert (CCE)
• Citrix Certified Expert - Virtualization (CCE-V)

Benefits

• Highly competitive pay
• Generous benefits and perks
• Recognition as one of the best companies to work for in various categories
• Hybrid workplace options