American Eagle Outfitters - Des Moines, IA

posted about 1 month ago

Part-time - Entry Level
Des Moines, IA
Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

As a part-time Brand Ambassador at American Eagle Outfitters, you will play a crucial role in enhancing the shopping experience for customers. Your primary goal is to engage with guests, promote brand loyalty, and represent the company's values while providing exceptional service. This position requires a passion for the brand and a commitment to making every customer's day better.

Responsibilities

  • Engage with every guest using the AEO Selling Model to help them find what they are looking for.
  • Educate guests on product details and make product suggestions based on their needs.
  • Introduce guests to the AEO loyalty program and additional brand channels.
  • Flexibly work in various zones including Salesfloor, Cash & Wrap, Fitting Room, and Stockroom as needed.
  • Proactively resolve guest concerns while adhering to company policy.
  • Assist team members to ensure tasks are completed efficiently.
  • Adhere to AEO's policies and procedures with integrity.

Requirements

  • Must be at least 16 years of age.
  • Previous retail experience is preferred.
  • Ability to handle multiple tasks in a fast-paced environment.
  • Availability to work evenings, weekends, and holidays.

Nice-to-haves

  • Passion for AE and Aerie products.
  • Strong interpersonal skills and energy.

Benefits

  • 40% off product at both AE & Aerie year-round.
  • Opportunities for development and career advancement.
  • Participation in store contests for chances to win merchandise and prizes.
  • Paid sick leave and holiday pay subject to eligibility requirements.
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