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Evening/Overnight Cashiers *Must be 21+* New Lenox
$35,360 - $37,440/Yr
Gas N Wash - New Lenox, IL
posted about 2 months ago
Part-time,Full-time - Entry Level
New Lenox, IL
Miscellaneous Manufacturing
About the position
The Evening/Overnight Cashier position at New Lenox Gas N Wash involves providing exceptional customer service and leadership in a retail environment. The role requires overseeing store activities, training staff, and ensuring compliance with regulations while maintaining a focus on customer satisfaction and store cleanliness. Cashiers must be 21+ to sell age-restricted products and are expected to work flexible shifts, including evenings and overnight hours.
Responsibilities
- Provide customer service leadership and direction for the store and team of employees.
- Monitor store activities to ensure proper transaction handling for maximum customer service.
- Handle escalated customer concerns and emergencies in the absence of management.
- Train, schedule, and coach new and current store associates to meet customer service needs.
- Ensure compliance with Federal, State, and local regulations regarding age-restricted product sales.
- Support management in ensuring leadership availability to customers and employees at all times.
- Assist in identifying qualified applicants and making employment decisions.
- Promote a customer service-focused environment and maintain store cleanliness.
- Perform and supervise minor maintenance tasks to eliminate customer inconvenience.
- Respond quickly to emergencies for the safety and security of customers and employees.
- Assist in implementing merchandising, marketing, and foodservice programs.
- Motivate and coach store associates on upselling techniques and review sales reports.
- Ensure proper preparation and maintenance of food service products and stock levels.
- Maintain a safe environment for all customers and employees by integrating health and safety initiatives into daily performance.
Requirements
- High school diploma or GED preferred.
- Basic math skills and cash handling experience.
- Strong customer service and communication skills.
- Ability to train and coach employees effectively.
- Basic computer skills and knowledge of POS systems.
- Understanding of retail business management practices.
Nice-to-haves
- Experience in sales and upselling techniques.
- Knowledge of profit and loss statements and financial overview of the store.
- Ability to handle customer and employee injuries and incidents.
Benefits
- Paid time off
