Event and Race Manager

U.S. National Whitewater Center - Charlotte, NC

Part-time,Full-time - Mid Level

Charlotte, NC

Amusement, Gambling, and Recreation Industries

About the position

The Event and Race Manager at the U.S. National Whitewater Center is responsible for the strategic planning, budgeting, coordination, and follow-up of all public-facing events. This role involves managing a variety of events, including festivals, races, concerts, and other programming, ensuring a high standard of customer service and operational efficiency.

Responsibilities

• Participate in collaborative, strategic meetings to improve efficiency and guest experience.
• Evaluate and assess current programming to ensure success and growth of future events.
• Directly manage and lead a small team of full-time and part-time employees.
• Maintain accurate profit and loss statements.
• Work closely with all Whitewater departments to forecast needs and plan for day-of logistics.
• Maintain a high standard of customer service for participants and have in-depth knowledge of the organization, products, and services.
• Develop processes and procedures throughout the department.
• Manage an efficient operation, demonstrating fiscal awareness, and ensuring effective execution of tasks and utilization of resources.
• Other duties as assigned.

Requirements

• Bachelor's degree in Management, Business, Hospitality, Outdoor Recreation or equivalent.
• Flexibility to work evenings, weekends, holidays, and during other Whitewater events as needed.
• A minimum of 2-3 years of experience in management and/or leadership.
• Experience managing profit and loss statements.
• Ability to think critically and be proactive.
• Excellent Microsoft Office skills.

Benefits

• Access to Whitewater Center's pass activities
• Staff discount program and pro deals
• Health, Dental, Vision, FSA
• 401K