Event Center Manager

$30,000 - $61,000/Yr

Georgetown Chamber Of Commerce - Georgetown, TX

Part-time

Onsite - Georgetown, TX

Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

The Event Center Manager at the Georgetown Chamber of Commerce is a pivotal role responsible for overseeing the sales and service operations of the Georgetown Event Center. This position requires a dynamic individual who can create attractive venue pricing packages, secure bookings, and liaise effectively with event planners, chamber members, and clients. The manager will coordinate all logistics related to event rentals, ensuring that the venue is maintained to the highest standards. As a brand ambassador for the Georgetown Event Center, exceptional customer service is paramount, as the manager will interact with a diverse range of guests and clients. In addition to managing the day-to-day operations, the Event Center Manager will oversee the part-time event setup staff, ensuring that all events are executed smoothly and efficiently. Responsibilities include managing inquiries through various communication channels, conducting tours for potential clients, and ensuring that all contractual agreements are clearly understood and adhered to. The manager will also be responsible for maintaining the event center's online presence, including updates to the website and social media marketing efforts. The role requires a proactive approach to problem-solving, as the manager will need to coordinate with the Director of Operations for any necessary upgrades or maintenance of the venue. Weekend availability is required to assist renters and resolve any issues that may arise. The Event Center Manager will also play a key role in the Junior Leadership Georgetown program, working closely with volunteers and attending sessions monthly. Overall, this position is integral to the success of the Georgetown Event Center and the satisfaction of its clients.

Responsibilities

• Oversee the monthly and annual sales for the Chamber's Georgetown Event Center and meeting rooms.
• Manage day-to-day inquiries via phone, email, online, and in-person communication.
• Work with clients to find the right venue package for their event and ensure they fully understand the contractual agreement.
• Perform contract reviews on a regular basis communicating upcoming payments, final walk-throughs, and needed documents from renters.
• Create event information in Chamber Master and Skeeda.
• Responsible for maintaining Skeeda and Eventective information.
• Manage updates to the Georgetown Event Center website and maintain brand style guide.
• Promote Georgetown Event Center through various marketing channels such as social media.
• Assist the Marketing & Communications Manager by creating graphics/posts for social media pages.
• Coordinate with the Director of Operations any Event Center upgrades, maintenance, and repairs.
• Create schedule for setup staff monthly with floorplans, timelines, and expectations.
• Responsible for room set-up when crew is not available, including event set up/take down, cleaning, and restocking.
• Weekend availability to assist renters by phone and occasionally come to the office to resolve issues.
• Review contracts as needed with Director of Operations and recommend any package adjustments.
• Program/Schedule door open/lock for events, holidays, and general changes.
• Staff lead for Junior Leadership Georgetown program, attending sessions with the class once a month.
• Provide administrative support in the office as needed.

Requirements

• High School diploma or equivalent required; Bachelor's degree preferred.
• 3 or more years of experience in a related field.
• Proficient in MS Office products and knowledge of Canva, Constant Contact, and social media platforms.
• Exceptional time management skills and ability to multitask.

Nice-to-haves

• Experience in event planning or management.
• Familiarity with Skedda and Eventective platforms.