EVENT (CONVENTIION SERVICES) SET-UP MANAGER

Hyatt - Atlanta, GA

Full-time - Mid Level

Atlanta, GA

Accommodation

About the position

The Event Set Up Manager at Hyatt Regency Atlanta plays a crucial role in overseeing the Event Set Up Team, which is responsible for preparing rooms for various meetings and banquets. This position requires a hands-on approach to ensure that all equipment is functioning properly and that the set-up meets the specific requirements outlined in the event orders. The manager will be tasked with training and scheduling staff, ensuring that the team operates efficiently and effectively to meet the demands of the hotel's event schedule. In this role, the Event Set Up Manager will lead the Event Set Up House Attendants, guiding them in the proper arrangement of tables, chairs, stages, and other necessary equipment for events. Strong interpersonal communication skills are essential, as the manager will need to coordinate with various departments and ensure that all team members are aligned with the event's objectives. The position demands a proactive approach to problem-solving and a commitment to delivering exceptional service to guests. As a valued team member at Hyatt Regency Atlanta, the Event Set Up Manager will work in an environment that emphasizes high performance and offers significant rewards. The hotel provides a supportive atmosphere where associates can thrive, with benefits that include medical health care, free meals during shifts, paid holidays, vacation and sick leave, and opportunities for discounted and complimentary stays at Hyatt properties worldwide.

Responsibilities

• Oversee the Event Set Up Team responsible for preparing rooms for meetings and banquets.
• Ensure all equipment is in working order prior to events.
• Train and schedule staff effectively to meet event demands.
• Manage and supervise the Event Set Up House Attendants.
• Read, review, implement, and follow event orders for meetings and meal functions.
• Set up rooms with tables, chairs, stages, and other necessary equipment.
• Communicate effectively with team members and other departments to ensure smooth operations.

Requirements

• Excellent interpersonal communication skills.
• A minimum of 2-3 years of experience in banquets or events management.
• Ability to stand and walk for long periods.
• A true desire to satisfy customer needs in a fast-paced environment.
• Ability to lift heavy items such as tables and chairs.
• Excellent verbal and written communication skills.
• Strong customer service skills.

Benefits

• Medical health care after 30 days
• Free colleague meals during shifts
• Paid holidays
• Vacation and sick leave
• Paid Family Bonding time
• Discounted and complimentary rooms at Hyatt's across the globe