EVENT MANAGER - BEAVER STADIUM (PENN STATE UNIVERSITY)

$52,000 - $52,000/Yr

BEST Crowd Management - State College, PA

Full-time - Entry Level

State College, PA

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About the position

The Event Manager at BEST Crowd Management is responsible for overseeing and coordinating all event operations at Beaver Stadium, ensuring exceptional customer satisfaction and seamless execution of events. This role involves leading a team, managing client relations, and addressing any issues that arise during events, all while contributing to a dynamic and flexible work environment.

Responsibilities

• Oversee recruiting, hiring, security licensing, training, scheduling, and event day operations.
• Supervise, motivate, coach, and train Event Supervisors to ensure top performance.
• Maintain positive relationships with clients through regular contact and support.
• Identify and address issues at events, assisting with investigations as needed.
• Handle client or site emergencies with effective communication and swift action.
• Manage all technical and managerial aspects of event operations, responding to client requests.
• Develop and improve standard operating procedures and conduct on-the-job training.
• Ensure all procedures and training materials are up-to-date and positions are well-maintained.

Requirements

• 1-3 years of professional-level experience, preferably in security, event staffing, law enforcement, or military.
• At least one year of experience in customer service, security, or a related field.
• Ability to work a flexible schedule, including weekends, nights, and holidays.
• Excellent oral and written communication skills in English.
• Good independent judgment and discretion, with the ability to notify superiors when necessary.
• Ability to respond effectively to changes in situations or information.
• Ability to pass a background check.

Benefits

• Competitive Salary: $25.00 / hour
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off
• Opportunities for professional development and career advancement