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Marcus - Milwaukee, WI
posted 14 days ago
Full-time - Mid Level
Milwaukee, WI
Accommodation
About the position
If you have an innovative spirit and thrive on the energy that comes along with a high-volume luxury hotel, then this may be the right opportunity for you. As our next Event Manager, you are the liaison between the client and hotel operations. You will contribute to The Hilton Milwaukee City Center's mission by building loyalty and developing sustainable relationships with our clients.
Responsibilities
- Meet and greet clients, conduct property tours and promote facilities and services. Answer customer inquiries.
- Develop client menus, write contracts and letters, as well as organize other arrangements as they relate to social and corporate events.
- Communicate with relevant departments to ensure proper servicing of accounts.
- Attend various community, social and business events.
- Intimately know our competitive set.
- Ensure guest satisfaction by timely follow up correspondence.
- Responsible for a monetary goal to be mutually agreed upon by the manager and the Director of Events.
Requirements
- Strong multiple-project management skills.
- Ability to analyze client needs and negotiate pricing.
- Ability to work under time pressures and extensive hours.
- Previous hotel experience required, operational food and beverage experience preferred.
