Oak View Group - Des Moines, IA
posted 4 months ago
The Event Manager at the Iowa Events Center & Wells Fargo Arena is responsible for overseeing all aspects of assigned events from the initial planning stages through to the conclusion of the event. This role requires a proactive approach to event management, ensuring that every detail is meticulously planned and executed. The Event Manager will coordinate logistics, manage budgets, and ensure that all necessary permits and insurance are obtained in a timely manner. They will also be responsible for maintaining communication with various departments and staff to ensure a seamless event experience for clients and attendees. In addition to logistical planning, the Event Manager will also supervise event-related staff, including training and scheduling. They will act as the primary point of contact for clients, ensuring their needs are met and that they are satisfied with the services provided. The role involves exercising discretion and independent decision-making during events to best represent the Iowa Events Center and serve the client effectively. The Event Manager will also troubleshoot any issues that arise during event preparation and execution, ensuring that all setups are correct and that any problems are addressed promptly. The position requires a strong focus on customer service, as the Event Manager will be responsible for responding to complaints and ensuring that all aspects of the event meet the expectations of both the clients and the public. This role is critical in maintaining the reputation of the Iowa Events Center as a premier venue for events, and it requires a commitment to excellence and a passion for event management.