Event Manager

$60,000 - $70,000/Yr

Unclassified - Baltimore, MD

posted about 2 months ago

Full-time - Mid Level
Baltimore, MD
1,001-5,000 employees

About the position

Are you a dynamic Event Manager with a passion for creating unforgettable experiences? Join us at Rye Street Tavern, a premier venue in the Baltimore Peninsula renowned for its breathtaking waterfront views and versatile event spaces. At Rye Street Tavern, you'll have the opportunity to craft exceptional events across a range of unique settings. This position reports to the Event Sales Manager. Since 1963, Clyde's Restaurant Group has been a leader in the DMV restaurant scene, known for exceptional guest service and fostering a positive culture for employees. Our 13 properties include Clyde's, Old Ebbitt Grill, The Hamilton, 1789 Restaurant, Fitzgerald's, The Tombs, Rye Street Tavern, and Hamilton Live. We are committed to building an inclusive team and welcome applicants from all backgrounds. As an Event Manager, you will provide excellent customer service in responding to phone or email inquiries, assist with creating and revising event proposals, and assemble private event packets including layouts, details, and other supporting documents. You will also assist with final guest counts, submit and monitor vendor orders for required materials and supplies, ensure all contracts are approved and confirmed by the client prior to the event, verify billing information, and assist with preparing invoices to submit to Accounting. Additionally, you will coordinate regularly with the Private Event Manager regarding any client communication, assist with the set-up and layout of event space, and assist with day-of coordination as needed. This role requires a commitment to ensuring superior customer service, the ability to thrive in a fast-paced environment, and superior verbal and written communication skills. You will be expected to prioritize tasks, solve problems, build long-lasting relationships, and create positive outcomes.

Responsibilities

  • Provide excellent customer service in responding to phone or email inquiries
  • Assist with creating and revising event proposals
  • Assemble private event packets including layouts, details, and other supporting documents
  • Assist with final guest counts
  • Submit and monitor vendor orders for required materials and supplies
  • Ensure all contracts are approved and confirmed by the client prior to the event
  • Verify billing information and assist with preparing invoices to submit to Accounting
  • Coordinate regularly with the Private Event Manager regarding any client communication
  • Assist with the set-up and layout of event space
  • Assist with day-of coordination as needed
  • Attend client meetings, site visits, and events as needed
  • Perform other administrative duties as assigned

Requirements

  • 2+ years of experience executing events - required
  • Restaurant experience is preferred but not required
  • A flexible schedule with the ability to work some weekends and evenings
  • A commitment to ensuring superior customer service
  • Ability to thrive in a fast-paced environment
  • Superior verbal and written communication skills
  • Strong decision-making ability, sense of urgency, empathy and attention to detail
  • Ability to prioritize tasks, solve problems, build long-lasting relationships, and create positive outcomes

Nice-to-haves

  • Experience in a high-volume restaurant environment
  • Knowledge of event planning software

Benefits

  • Base Salary: $60,000 - $70,000 / year based on experience
  • Quarterly & Sales Bonus Potential
  • 100% company-funded pension (vesting after 1 year)
  • Immediate 401k participation
  • Flexible Schedule: 5-day work week
  • Comprehensive Health Plan: Medical, dental, vision, life, disability, telemedicine, wellness coach
  • Generous Paid Time Off: Includes sick pay, medical/family leave (up to 8 weeks)
  • Access to behavioral and digital cognitive behavioral therapy
  • Half-price off-duty dining and complimentary shift meals
  • Available parking benefits
  • Legal, emotional, financial support with 5 sessions per issue
  • Assistance fund for employees in need
  • Best-in-class training program and tuition reimbursement
  • Annual flu shots and access to thousands of exclusive brand discounts
  • Charity Matching: Up to $4,000 yearly
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