Event Manager

Perot Museum Of Nature And Science - Dallas, TX

Full-time - Mid Level

Dallas, TX

Museums, Historical Sites, and Similar Institutions

About the position

The Event Manager at the Perot Museum of Nature and Science is a pivotal role that reports directly to the Director of Operations and Events. This position is responsible for the comprehensive oversight and management of Facility Rentals sales and services, which includes developing innovative sales initiatives aimed at promoting, marketing, and selling various Museum events alongside other supportive product lines. The Event Manager will not only oversee event sales and services but will also handle all administrative procedures related to Facility Rentals. This encompasses tasks such as drafting proposals, managing contracts, invoicing, financial reporting, and maintaining communication with the Museum's caterers. In addition to these responsibilities, the Event Manager will actively engage in networking with event planners across the Dallas-Fort Worth area, corporate planners, VisitDallas, and the wedding market. Building and maintaining effective working relationships with the Museum's partners and preferred vendors in the event industry is crucial. The Event Manager is expected to foster a positive and collaborative environment that contributes to a high-performance culture within the Museum and Sales Department. This includes advocating for customers, achieving sustained revenue, optimizing profitability, and ensuring effective communication and team participation. The Event Manager must adhere to the Perot Museum's standards of excellence in customer service, ensuring guest satisfaction at all times. The role requires flexibility, as the Event Manager will be expected to manage and support all Museum events, which may involve working nights, weekends, and some holidays. Supervisory responsibilities include hiring, training, and developing event staff to ensure quality operations and fiscal responsibility. The Event Manager will also be involved in creating and developing birthday party events and ensuring compliance with all relevant rules and regulations governing the Museum and its operations.

Responsibilities

• Oversee and manage Facility Rentals sales and services.
• Develop sales initiatives to promote and market Museum events.
• Handle all administrative procedures related to Facility Rentals, including proposals, contracts, invoicing, and financial reporting.
• Network with DFW event planners, corporate planners, and the wedding market.
• Create and maintain effective working relationships with Museum partners and preferred vendors.
• Ensure adherence to the Museum's standards of excellence in customer service and guest satisfaction.
• Hire, train, and develop event staff to ensure quality operations.
• Manage the Museum's yearly fundraiser, Night at the Museum.
• Coordinate space reservations and other needs for event setup with Reservations, Catering, and Operations.
• Participate in re-booking repeat business and maintain long-term client relationships.
• Work closely with the catering department on operations and event execution.
• Sell Audio/Visual and rentals equipment as a profit center.
• Maintain a monthly budget and visitor feedback report to the Vice President of Sales.
• Collect all deposits and payments on time and in accordance with company policies.

Requirements

• Bachelor's Degree in Business, Communications, Public Relations, Marketing, Hospitality Management, or a related field, or at least 8 years of successful experience in a leadership sales and event role.
• Two to five years of successful sales and customer service experience.
• Proficiency in Microsoft Outlook, Word, and Excel.
• Effective management and organizational skills with outstanding interpersonal skills.
• Previous experience in developing plans, organizing work, and achieving results on schedule and on budget.
• Effective presentation and communication skills, both written and oral.
• Proven self-starter with the ability to multitask and network effectively.

Nice-to-haves

• Experience in the museum or event industry.
• Knowledge of local event planning resources and vendors.
• Familiarity with budgeting and financial reporting in an event context.

Benefits

• Health insurance coverage.
• Paid time off for holidays and personal days.
• Opportunities for professional development and training.