Onix Hospitality - Wilmington, DE

posted 4 months ago

Full-time - Entry Level
Wilmington, DE
11-50 employees

About the position

The Event Manager serves as the crucial link between the Sales Team and the Event Team, ensuring that all signed contracts from the Sales Team are executed effectively and detailed for the Event Team. This role is pivotal in building and maintaining relationships with clients, acting as their primary point of contact leading up to the event. The Event Manager must possess a fast-paced thinking ability, strong organizational skills, critical thinking, and exceptional communication skills, as these are vital for success in this position. Multi-tasking is also essential, given the dynamic nature of event management in the hospitality industry. In this role, the Event Manager will be responsible for managing the online event portal, detailing contracts, overseeing events, and providing final approvals for staffing and floor plans. They will also handle invoice approvals, order check-ins, and marketing schedules, ensuring that all logistics are managed efficiently. Communication with the Sales Team is critical, as is the management and maintenance of the Tripleseat system. The Event Manager will conduct final appointments, manage labor and payroll, and submit invoices while preparing profit and loss statements. They will coordinate rentals for events, follow up with clients, and ensure that all vendor communications are handled appropriately, including compliance with licensing and state requirements. Additionally, the Event Manager will participate in menu development and streamlining processes, attend sales and event team meetings, and contribute to the overall success of the events managed. This position requires a proactive approach to problem-solving and a commitment to delivering exceptional service to clients and guests alike.

Responsibilities

  • Online Event Portal Management
  • Contract Detailing
  • Oversee Events
  • Final Approval of Staffing and Floor Plans
  • Invoice Approvals/Order Check-Ins
  • Marketing Schedule and Logistic Management
  • Sales Team Communication
  • Tripleseat Management and Maintenance
  • Conduct Final Appointments
  • Labor and Payroll Management
  • Invoice Submission
  • P&L Preparation
  • Direct BEO/Preparation
  • Rental Coordination (Ceremony Chairs, China, Stages, ETC.)
  • Client Follow-Ups & Reviews/Responses
  • Sales Drive and CRM Oversight
  • Vendor Communication
  • Licensing/HR/State Requirements
  • Participate in Menu Development and Streamlining
  • Bank Reconciliation
  • Attend Sales and Event Team Meeting

Requirements

  • Minimum Education: High School Degree/GED
  • Reliable Transportation
  • Flexible working hours to oversee events
  • Minimum Years of Experience: one (1) year Hospitality related experience
  • Core Competencies including but not limited to: Writing-Communicating effectively, Reading Comprehension, Oral Comprehension, Basic Computer Skills, Customer and Personal Service, Essential Mathematical Comprehension (Addition, Subtraction, Multiplication, Division), Creativity
  • Management Competencies including but not limited to: Adaptability, Building Trust, Communication, Customer Focus, Empathy, High Work Standards, Planning and Organizing, Decision Making/Problem Solving, Stress Tolerance, Technical/Professional Knowledge and Skills
  • Tripleseat experience a plus

Benefits

  • Dental insurance
  • Health insurance
  • Opportunities for advancement
  • Vision insurance
  • Competitive Pay
  • Paid Vacation Time
  • Supportive Team Environment
  • Meal Discounts
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