Chapman University - Orange, CA
posted 3 months ago
The Event Manager at Chapman University plays a crucial role in the planning and execution of events that are not only successful but also comply with university and city regulations. This position demands a high level of critical thinking, advanced problem-solving abilities, and exceptional customer service skills. The Event Manager serves as a representative of the Event Operations department, engaging with the campus community to ensure that events are inclusive and engaging for all participants. Patience, kindness, and strong customer service skills are essential for success in this role. In this capacity, the Event Manager collaborates closely with campus event planners and partners, overseeing the entire event coordination process from initial concept to successful execution. Responsibilities include assisting with space reservations, ensuring adequate resources for events, crafting event diagrams, maintaining communication with campus partners regarding event details, verifying event setups, and staffing events. Additionally, the Event Manager is responsible for managing the utilization of campus spaces and the day-to-day functionality of the campus space scheduling system, 25Live. This includes providing regular training sessions to campus partners on how to effectively use the system. The role requires flexibility in scheduling, as it may involve working evenings, weekends, and holidays to accommodate various events. The Event Manager must also maintain event files, organize event data, and complete post-event reports to evaluate success and suggest improvements for future events. This position is integral to ensuring that Chapman University’s events meet both university and departmental goals, fostering a vibrant campus community.