The primary purpose of the Event Technology Manager at Omaha Embassy Suites is to provide guests with an exceptional banquet experience while managing the Event Technology Department and offering technology support during events. This role involves supervising associates, developing positive working relationships, and ensuring that the Event Technology team meets guest needs effectively. The manager will be responsible for training and educational support, assisting in recruitment, and ensuring adherence to employment practices. Additionally, the manager will engage with guests to create a best-in-class experience, measured by brand-specific service scores, while maintaining quality products and enforcing cleanliness standards. The Event Technology Manager will coordinate activities with sales and other departments to ensure efficient service delivery. Financial management is also a key responsibility, as the manager will oversee costs related to labor, supplies, and equipment, while developing revenue-driving initiatives and monitoring performance. The role requires executing Event Technology needs, including the setup, operation, and troubleshooting of AV, projection, lighting, and conferencing equipment throughout the hotel. The manager will assist guests with the proper usage of AV equipment and manage guest shipments, ensuring packages are dispatched and delivered according to instructions. Understanding hotel emergency procedures, recommending improvements for technology and service, and completing any other necessary tasks to fulfill the primary purpose of the position are also essential duties. The Event Technology Manager must be available to work all shifts, including days, evenings, weekends, and holidays, and should possess the physical capability to lift up to 50 lbs and navigate the event space for extended periods.