Event Manager

Port Madison Enterprises Family - Suquamish, WA

Full-time - Mid Level

Suquamish, WA

About the position

The Event Manager at Kiana Lodge is responsible for selling, directing, and ensuring the proper execution of catered events and meetings, while providing superior customer service to all guests. This role involves coordinating various aspects of events, from scheduling to billing, and working closely with kitchen staff and vendors to meet quality standards and client needs.

Responsibilities

• Solicits for weddings and other catered events at Kiana Lodge.
• Schedules catered events.
• Coordinates and executes catered events.
• Responsible for preparing invoices for billing catered events.
• Works closely with the kitchen staff to ensure food quality and presentation standards are met.
• Coordinates with lodge management for decorations, supplies, and advertisement needs.
• Prepares group estimates, contracts, banquet and event orders, and banquet checks.
• Provides property tours for potential clients.
• Attends networking and industry events to help promote the property.
• Promotes positive customer relations while handling complaints and suggestions.
• Performs administrative functions including event planning, receipt issuance, and rental equipment.
• Assists in hiring, training, and evaluating staff in coordination with the Director.
• Schedules personnel based on the demands of the business.
• Works closely with outside vendors to coordinate client needs.

Requirements

• High School diploma or GED required.
• Minimum of five (5) years catering experience preferred.
• Some office or business training preferred.
• Good supervisory skills and acts as a motivator.
• Excellent communication skills, both oral and written.
• Knowledge of computer programs relative to the catering business.
• Excellent math skills for calculations.
• Ability to work well with all levels of staff.