About the position
Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. We have an opportunity for a dedicated Event Marketing Manager to join the North America Field Marketing team to lead the strategy, planning, and execution of industry trade shows, owned national engagement events, owned and sponsored regional in-person events, and virtual and hybrid events. These activations are designed to drive brand awareness, demand generation, and client engagement as part of our event programs that enable the North America sales teams. This position is 100% work at home.
Responsibilities
- Proven track record of managing large-scale and regional events, including logistics for tradeshow booths, VIP events, and smaller high-touch events and dinners.
- Manage the end-to-end process of event planning and execution, from conceptualization through on-site delivery, ensuring all events are aligned with our corporate goals.
- Exceptional project and budget management skills with an eye for detail in execution, reporting, and ROI analysis.
- Excellent communication and leadership abilities, capable of managing multiple stakeholders and tight deadlines.
- Ability to work independently and successfully in a remote environment when not at an event site.
- Strong understanding of immersive customer engagement tactics, including the selection, management, and execution of collateral and giveaways for all events.
- Advocate for new ideas and approaches in support of continuous improvement and innovation.
- Partner with field marketing on post-event activities and analysis of event success to inform future activations and participation.
- Leverage social media to promote event participation and build awareness.
- Work with broader marketing team as part of an integrated marketing strategy on all events.
- Provide support for attendees to events to include travel, calendar, and schedule management, client/prospect communications, and invoice/budget management.
Requirements
- 7+ years event marketing experience in B2B services and/or technology industry preferred.
- Experience with corporate-level event management - production, marketing, and logistics.
- Marketing or related degree preferred.
- Ability to manage events across time zones or regions with a strategic, proactive, result-oriented mindset.
- Must have high level of proficiency with various software applications programs including Microsoft PowerPoint, Microsoft Word, and Excel as well as event management software and tools such as ON24, Cvent, Eventbrite, or similar platforms.
- Proven project management and problem-solving skills, delivering events and logistics on time and within budget with a high energy level.
- Be self-motivated, highly organized, detail oriented, and creative to develop unique, engaging event experiences.
- Energetic and productive under stressful deadlines.
- Excellent written and oral communication, collaboration, and negotiation skills (both verbally and in writing) with the ability to maintain relationships with vendors, peers, partners, and internal senior stakeholders.
- Travel required to event locations.
- Must pass mandatory preemployment background checks which may include pre-screening & drug tests.
Benefits
- Paid Training
- Competitive Wages
- Full Benefits (Medical, Dental, Vision, 401k and more)
- Paid Time Off
- Employee wellness and engagement programs
