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Event Operations Manager
Emerald Expositions - New York, NY
posted about 2 months ago
About the position
Emerald is seeking an Operations Manager to oversee tradeshow operations and logistics, ensuring efficient and cost-effective execution of events. This role involves collaboration with internal and external partners to manage budgets, contracts, and onsite logistics, while maintaining communication among all stakeholders. The Operations Manager will also be responsible for onsite management and relationship building with partners and Emerald personnel, embodying the company's values of excellence, mindfulness, empowerment, recognition, agility, leadership, and diversity & inclusion.
Responsibilities
- Manage the planning and execution of all assigned events
- Develop show production timelines
- Facilitate pre-show and post-show event meetings and participate in weekly show team meetings
- Develop, monitor, maintain event budgets and expenses, including recommending cost savings measures
- Manage monthly and year-end accruals and reclassing expenses, maintaining payment schedules and deposits, and processing vendor invoices for payment
- Create RFPs, review and analyze proposals, negotiate, and manage ancillary vendor contracts
- Submit and monitor exhibit hall, registration, and special event floor plans
- Coordinate all expo logistics, show design concepts, and signage with General Service Contractor
- Work closely with sales and marketing on execution of events/show orders
- Develop sponsorship P&L statements and support fulfillment
- Oversee the production of exhibitor service manuals, event-related forms, and exhibitor listings for the show guide & addendum
- Manage EAC insurance and approvals
- Manage booth approvals and rule enforcement with exhibitors
- Contract and schedule first aid vendor and event security
- Schedule and monitor event cleaning and trash/recycling services
- Collect any outstanding COIs for all events
- Monitor weekly housing pick-ups and manage staff and VIP housing
- Plan for and manage lounges and specialty areas on the show floor
- Contract, manage and monitor special events
- Assist with the conference program as directed
- Develop operations post event assessment
Requirements
- 5+ years' experience in event operations
- Understanding of meeting and event planning principles, requirements, and procedures
- Experience leading a team and managing external partners
- Experience in creating and managing event budgets
- Extremely proficient in Microsoft Word, PowerPoint, Excel, Smartsheets and Outlook
- Ability to travel pre-show and onsite up to 40%
Benefits
- Unlimited vacation for exempt employees
- Flexible working locations
- 401(k) plan with a company match
- Medical/dental/vision coverage with inclusive provisions including transgender services and fertility benefits
- Parental and caregiver leave
- Dependent, commuter and FSA benefits
- Professional development programs like Toastmasters
- Mental wellness tools such as weekly guided meditation programs
