Catholic Funeral & Cemetery Services - Hayward, CA
posted about 2 months ago
The Family Service Director (Event Planner/Funeral Director) at Catholic Funeral & Cemetery Services plays a crucial role in providing compassionate support to families during their time of need. This position is responsible for guiding families through the process of making informed decisions regarding funeral products and services. The ideal candidate will embody the core values of the organization: Share the Journey, Serve with Care, and Make It Happen. This role requires a strong commitment to customer service, attention to detail, and the ability to manage multiple funeral cases simultaneously. As a Family Service Director, you will be expected to demonstrate a deep understanding of the Catholic faith, rituals, and traditions, ensuring that the services provided are respectful and aligned with the family's beliefs. You will work closely with families, staff, and external contacts, providing education and support throughout the planning process. The position also involves coordinating with various internal departments and external providers to ensure a seamless experience for the families served. In addition to direct interaction with families, the role includes administrative responsibilities such as managing schedules, maintaining records, and ensuring compliance with all relevant regulations. The Family Service Director will also participate in ongoing training and continuous education programs to enhance their skills and knowledge in the field. This is a full-time position with a competitive salary and comprehensive benefits package, including health insurance, dental insurance, vision insurance, and a retirement plan.