Event Production Engineer, ITS Event Productions, ITS Event Productions, IT Services

$46,000 - $103,000/Yr

Amazon - Seattle, WA

Full-time - Entry Level

Seattle, WA

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

This is an exciting opportunity to work for Amazon supporting dynamic, high impact events taking place in large production venues across the Seattle campus. The candidate should be able to work in a corporate office environment, demonstrating strong organizational skills, an impeccable customer service attitude, and be energetically driven to serve our customers and the team. A successful candidate will bring a diverse live production support background with a focus on lighting engineering, and be able to design, program and operate events ranging from corporate events conference style meetings, to concerts and special events. A successful candidate will also demonstrate strong organizational and interpersonal skills, the ability to keep calm, can drive to constantly improve the customer experience, and will have the ability to work across multiple internal teams, external partners and cultures. An Event Support Engineer's role is to operate production equipment, or oversee events with outside vendor support, during live events in Amazon's on campus large production venues. The Event Support Engineer will work alongside producers, peers and customers to deliver high quality event experiences. This work will encompass all stages of the event process including pre-production planning, setup, execution, and strike/restore of event spaces.

Responsibilities

• Setup, configure, operate, monitor, troubleshoot, and strike lighting equipment.
• Understand and draft signal flow diagrams with CAD software or drafting with Vectorworks.
• Ability to operate in role autonomously, lead, train and oversee vendor personnel.
• Promptly, thoroughly, professionally communicate with team, customers, and business partners.
• Report any problems that arise with equipment, make or recommend repairs as able.
• System and inventory management, maintain data/records of equipment use.
• Contribute as a subject matter expert in the field of event/entertainment lighting design.
• Develop, document and maintain technical standards and drive process improvements.
• Search out opportunities to help others improve skills and knowledge base.
• Ensure industry best practices are followed with a safety first mindset.
• Review event information, organize and coordinate lighting needs of the event.
• Communicate with event producer to determine technical needs.
• Setup, configuration, and thorough testing of equipment ahead of event.
• Provide L1 (Lighting Engineer 1) technical services for assigned events, lead technician for events with outside vendor services.
• Ability to flex to secondary support roles as needed.
• Optimize systems for the best quality attainable.
• Dynamically flex to customer needs and changes.
• Assist with strike of event, ensuring correct equipment handling and storage.
• Participate in post-event feedback discussions.

Requirements

• High school or equivalent diploma
• 3+ years of professional or military experience

Nice-to-haves

• Bachelor's degree
• Setup, configure, operate, monitor, troubleshoot, and strike event production equipment.

Benefits

• Full range of medical benefits
• Financial benefits
• Equity options
• Sign-on payments
• Other forms of compensation