Event Program Manager Insurance (Onsite Charleston SC)

$60,000 - $80,000/Yr

DXC Technology - Charleston, SC

Full-time - Mid Level

Charleston, SC

Professional, Scientific, and Technical Services

About the position

The Event Program Manager will focus on enhancing customer community engagement through strategic event planning and execution. This role involves creating and managing events that showcase the brand and strengthen relationships within the customer community, particularly in a B2B context, ideally within the insurance industry.

Responsibilities

• Execute an event strategy centered on the needs and interests of the customer community, including user conferences, networking events, webinars, and community meetups.
• Manage the end-to-end process of event planning and execution, from conceptualization to delivery, ensuring alignment with community needs and company goals.
• Design events that foster deep engagement within the customer community, encouraging participation, knowledge sharing, and peer-to-peer networking.
• Gather and incorporate feedback from the customer community to continuously improve event quality and relevance.
• Develop and manage event budgets, ensuring efficient resource allocation and strong ROI.
• Lead post-event activities and analyze event success to inform future initiatives.
• Work closely with cross-functional teams to ensure events are integrated into broader community-building efforts.
• Support the development and implementation of social media strategies to enhance brand visibility and engage audiences.
• Stay informed of the latest event-related trends and best practices.
• Advocate for new ideas and approaches in support of continuous improvement and innovation.

Requirements

• Undergraduate Degree
• 4 - 5 years of experience as an Event Program Manager or similar role in a B2B environment, ideally in the insurance industry.
• Flexibility in managing events across different time zones or regions.
• Technical proficiency with event management software and tools, such as Cvent, Eventbrite, or similar platforms, and Microsoft Office Suite.
• Strong organizational skills and ability to manage multiple projects simultaneously.
• Proactive, results-oriented mindset.

Nice-to-haves

• Excellent project management skills with the ability to deliver multiple events on time and within budget.
• Strong communication, interpersonal, and negotiation skills to build and maintain relationships with vendors, partners, and internal stakeholders.
• Creative problem-solving abilities and a passion for creating unique and engaging event experiences.
• Strong understanding of community dynamics and the ability to design events that meet the needs of a diverse customer base.
• Demonstrated ability to place the customer at the heart of everything.

Benefits

• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance