Event Programmer (Part-Time)

Live Nation

Part-time - Entry Level

Remote

Amusement, Gambling, and Recreation Industries

About the position

As an Event Programmer (Part-Time) at Ticketmaster, you will play a crucial role in supporting our clients with their event management needs. This position is remote and allows you to work from various locations including Arizona, Oregon, Nevada, Washington, and Utah. You will be part of the Event Management team, which is dedicated to ensuring that our clients can effectively utilize Ticketmaster's products and platforms to meet their business objectives. Your primary responsibilities will include building events, making updates based on client requests, and ensuring that all data is accurately inputted into the Ticketmaster Host system. In this role, you will be responsible for collecting, reviewing, and inputting accurate data into the Ticketmaster Host system, following established procedural best practices. You will also verify the output to ensure accuracy. Meeting and exceeding Event Management service level agreements is a key expectation, as is accurately inputting event data and resolving any related errors. You will collaborate with clients, promoters, and various internal departments such as marketing, accounting, and customer service to create events and distribute information effectively. Building and maintaining strong relationships with assigned clients will be essential to your success in this role. Additionally, you will participate in an on-call schedule rotation, providing after-hours, weekend, and holiday support to clients as needed. Other duties may be assigned by senior team members, including the Senior Event Specialist or the Event Management Manager. This part-time position requires a commitment of approximately 20 hours per week, including some weekends and evenings, making flexibility a key component of the role.

Responsibilities

• Collect, review, and input accurate data into the Ticketmaster Host system.
• Verify the output of data entered into the system.
• Meet and exceed Event Management service level agreements.
• Accurately input event data and resolve event-related errors.
• Collaborate with clients, promoters, and internal departments to create events and distribute information.
• Establish and develop relationships with assigned clients.
• Participate in an on-call schedule rotation for after-hours, weekend, and holiday client support.
• Perform other duties as assigned by senior team members.

Requirements

• 1-3 years' experience with the Ticketmaster System or related field experience.
• Strong organizational and communication skills.
• Ability to handle multiple priorities successfully.
• Creativity, latitude, and problem-solving skills are required.
• Box Office experience is a plus.
• Overall awareness of the entertainment business is important.
• Knowledge of how Ticketmaster departments impact one another and outside clients is a plus.
• Ability to accommodate a flexible schedule including some Saturdays, evenings, and holidays.
• Excellent written and oral communication skills, good organizational skills, and attention to detail.
• Computer literate with excellent data entry skills.
• High School diploma or equivalent required; BA/BS degree preferred.

Nice-to-haves

• Experience in the entertainment industry.
• Familiarity with event management software and tools.

Benefits

• Flexible working hours
• Remote work opportunities
• Professional development opportunities
• Inclusive work environment
• Diversity and inclusion initiatives