EVENT & RACE MANAGER

U.S. National Whitewater Center - Charlotte, NC

Part-time - Mid Level

Charlotte, NC

Amusement, Gambling, and Recreation Industries

About the position

The Event and Race Manager is responsible for the strategic planning, budgeting, coordination, and follow-up of all public-facing events at the Whitewater Center. This full-time, on-site position involves managing a variety of events, including festivals, races, concerts, and other programming, while ensuring a high standard of customer service and operational efficiency.

Responsibilities

• Participate in collaborative, strategic meetings with a goal of improving efficiency and guest experience.
• Evaluate and assess current programming to ensure success and growth of future events.
• Directly manage and lead a small team of full-time and part-time employees.
• Maintain accurate profit and loss statements.
• Work closely with all Whitewater departments to forecast needs and plan for day-of logistics.
• Maintain a high standard of customer service for participants and have in-depth knowledge of the organization, products, and services.
• Develop processes and procedures throughout the department.
• Manage an efficient operation, demonstrating fiscal awareness, and ensuring effective execution of tasks and utilization of resources.
• Other duties as assigned.

Requirements

• Bachelor's degree in Management, Business, Hospitality, Outdoor Recreation or equivalent.
• Flexibility to work evenings, weekends, holidays, and during other Whitewater events as needed.
• A minimum of 2-3 years of experience in management and/or leadership.
• Experience managing profit and loss statements.
• Ability to think critically and be proactive.
• Excellent Microsoft Office skills.

Benefits

• Access to Whitewater Center's pass activities
• Staff discount program and pro deals
• Health, Dental, Vision, FSA
• 401K