Event Relationship Manager

$59,745 - $89,670/Yr

Camping World - Lincolnshire, IL

posted 3 months ago

Part-time - Mid Level
Lincolnshire, IL
Motor Vehicle and Parts Dealers

About the position

We are seeking a skilled and detail-oriented Exhibitor and Vendor Manager to join our team. The role involves managing all aspects of exhibitor and vendor relationships, including communication, payments, forms, relationships, set up manuals, and processes. The ideal candidate will have excellent organizational and communication skills, a strong attention to detail, and the ability to work effectively in a fast-paced environment. In this position, you will act as the primary point of contact for exhibitors and vendors, providing timely and accurate information regarding event logistics, requirements, and deadlines. You will coordinate communication channels, including email, phone calls, and online platforms, to ensure clear and consistent communication with all stakeholders. Additionally, you will manage exhibitor and vendor payments, including invoicing, processing payments, and resolving any payment-related issues. Collecting and reviewing required forms and documents from exhibitors and vendors will also be part of your responsibilities, ensuring completeness and accuracy. Building and maintaining positive relationships with exhibitors, vendors, sponsors, and other partners is crucial. You will address their needs and concerns proactively and collaborate with internal teams to fulfill exhibitor and vendor requests, ensuring a seamless experience for all parties involved. Furthermore, you will develop and maintain detailed set up manuals and guidelines for exhibitors and vendors, outlining event logistics, booth specifications, deadlines, and rules/regulations for venues. Implementing and enforcing processes and procedures to streamline exhibitor and vendor management will be essential to ensure compliance with event policies and standards.

Responsibilities

  • Act as the primary point of contact for exhibitors and vendors, providing timely and accurate information regarding event logistics, requirements, and deadlines.
  • Coordinate communication channels, including email, phone calls, and online platforms, to ensure clear and consistent communication with all stakeholders.
  • Manage exhibitor and vendor payments, including invoicing, processing payments, and resolving any payment-related issues.
  • Collect and review required forms and documents from exhibitors and vendors, ensuring completeness and accuracy.
  • Build and maintain positive relationships with exhibitors, vendors, sponsors, and other partners, addressing their needs and concerns proactively.
  • Collaborate with internal teams to fulfill exhibitor and vendor requests and ensure a seamless experience for all parties involved.
  • Develop and maintain detailed set up manuals and guidelines for exhibitors and vendors, outlining event logistics, booth specifications, deadlines, and rules/regulations for venues.
  • Implement and enforce processes and procedures to streamline exhibitor and vendor management, ensuring compliance with event policies and standards.

Requirements

  • 5-7 years of proven experience in exhibitor/vendor management, event coordination in a fast-paced environment.
  • Strong organizational skills with the ability to multitask and prioritize tasks effectively.
  • Excellent communication and interpersonal skills, with a customer-centric approach.
  • Ability to work independently and collaboratively in a team environment.
  • Attention to detail and a proactive problem-solving mindset.
  • Willingness to travel extensively and work flexible hours, including weekends and holidays.

Nice-to-haves

  • Experience in managing large-scale events or trade shows.
  • Familiarity with event management software and tools.
  • Ability to adapt to changing circumstances and work under pressure.

Benefits

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • On-the-job training
  • Paid parental leave
  • Paid time off
  • Tuition Reimbursement
  • Good Sam Roadside Assistance
  • Discounts
  • Comprehensive benefit package including medical, dental, vision and more!
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