Event Sales Manager, Audio Visual - Hyatt Regency Portland

Encore Global - Portland, OR

Full-time - Entry Level

Portland, OR

About the position

The Sales Manager at Encore Global is a pivotal role responsible for guiding customers through their event experiences, ensuring that their goals and objectives are met to create compelling events. This position requires a proactive approach to sales, utilizing Encore's established sales processes and methodologies to secure business and maximize revenue capture from an assigned customer base. The Sales Manager will cultivate and maintain relationships with key hotel personnel, enhancing the overall business relationship with the hotel and supporting company initiatives and core values. In this role, the Sales Manager will be tasked with revenue generation by soliciting and securing business through a consultative sales approach. This includes preparing and presenting quotes and proposals in a timely manner, collaborating with vendors and other departments to service events, and attending site visits and pre-conference planning meetings to support customer experiences. Understanding the event cost structure is crucial, as the Sales Manager will incorporate this knowledge into solution designs while adhering to established profitability guidelines. Additionally, the Sales Manager is responsible for delivering world-class service by maintaining relationships with customers and venue personnel, ensuring that customer information is accurate and up-to-date in the Customer Relationship Management (CRM) system. The role also involves maintaining a healthy sales pipeline to achieve revenue targets, supporting sales forecasting efforts, and staying informed about new product offerings and emerging technologies in the events industry.

Responsibilities

• Guide customers through event experiences, identifying solutions that meet their goals and objectives.
• Solicit and secure business through a proactive, consultative sales approach.
• Prepare and present quotes and proposals in a timely manner to customers.
• Collaborate with vendors and other departments to capture and service events.
• Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary.
• Understand event cost structure and incorporate this into solution designs according to profitability guidelines.
• Cultivate and maintain relationships with customers and venue personnel.
• Ensure all customer information is accurate in the CRM system at all times.
• Maintain a healthy sales pipeline to achieve established revenue targets.
• Support sales forecasting efforts and ensure accuracy in submissions.

Requirements

• Bachelor's degree or 1+ years of Encore or equivalent experience required.
• 1 year of technology sales or hospitality experience preferred.
• Prior sales experience in audiovisual is a plus.
• Knowledge of hospitality industry and sales processes preferred.
• Technical aptitude and computer proficiency required.
• Strong written and verbal communication skills.

Nice-to-haves

• Experience in technology sales.
• Familiarity with audiovisual sales processes.
• Previous experience in a hotel or convention center environment.