Event Sales Manager - San Jose, CA

$60,000 - $60,000/Yr

Fogo De Chao - San Jose, CA

Full-time - Mid Level

San Jose, CA

Food Services and Drinking Places

About the position

At Fogo de Chão, we strive to give our guests an unforgettable dining experience of discovery while showcasing the Culinary Art of Churrasco. Our mission is to ignite fire and joy to care for our team, our guests, and our communities. We believe better futures start when we bring our best to the table every day to Feed a Purposeful Future - starting with our team members. We feed our teams with fulfilling job opportunities, making space around the table so everyone feels welcome. In this role as the Event Sales Manager, you will be responsible for growing sales through active prospecting of targeted businesses, organizations, associations, and event planners for groups of 15 or more. You will report weekly bookings, monthly sales actions results, quarterly variances or manual edits as necessary, and turndown-lost business reports as requested. You will enter all prospects, contacts, accounts, and booking information in the CRM (Tripleseat), and enter basic reservation information in Open Table for booked parties greater than 15. Maintaining weekly updates and details on current leads through Tripleseat is essential, as is converting those leads to bookings, accounts, and contacts. As the primary contact for all group clients, you will ensure the completion of event details and retention, negotiate menu and pricing, and capture the details on event orders to effectively communicate to Operations. Managing the booking process to obtain client signatures on CRM generated contracts and event order forms to confirm bookings is a key responsibility. You will also update documents and Operations with changes, develop annual sales activity plans, and conduct competitive analysis. Attendance at trade shows and offsite meetings may be required, and you will strategize with the General Manager to determine the appropriate yield for the space on each date and time. Selling the event with a minimum food and beverage guarantee is crucial to ensure the guest spends the appropriate amount to reach the yield required. Working with the entire team to drive overall restaurant traffic and ensuring guest satisfaction with their experience are also vital components of this role.

Responsibilities

• Grow sales through active prospecting of targeted businesses, organizations, associations, and event planners for groups of 15 or more.
• Report weekly bookings, monthly sales actions results, quarterly variances or manual edits as necessary, and turndown-lost business reports as requested.
• Enter all prospects, contacts, accounts and booking information in the CRM (Tripleseat), and enter basic reservation information in Open Table for booked parties greater than 15.
• Maintain weekly updates and details on current leads through Tripleseat, and convert those leads to bookings, accounts, and contacts.
• Act as primary contact for all group clients, ensuring completion of event details and retention.
• Negotiate menu and pricing.
• Capture the details on event orders to effectively communicate to Operations.
• Manage the booking process to obtain client signatures on CRM generated contract and event order form to confirm bookings.
• Update documents and Operations with changes.
• Develop annual sales activity plans and competitive analysis workbook.
• Attend trade shows and offsite meetings as requested.
• Strategize with the General Manager to determine the appropriate yield for the space on each date and time.
• Sell the event with a minimum food and beverage guarantee, ensuring the guest spends the appropriate amount to reach the yield required.
• Work with the entire team to drive overall restaurant traffic.
• Ensure guest satisfaction with experience.

Requirements

• High School Diploma or equivalent.
• Bachelor's degree, preferred.
• 3+ years of Sales experience.
• Experience in the Restaurant / Attraction industry, preferred.
• Proficient in Microsoft Office and various office applications.
• Experience in Tripleseat and Open Table, preferred.

Nice-to-haves

• Experience in the Restaurant / Attraction industry, preferred.

Benefits

• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Pet insurance
• Vision insurance