Event Sales Representative (Nashville, TN)

$48,500 - $48,500/Yr

Comcast - Nashville, TN

Full-time - Entry Level

Nashville, TN

10,001+ employees

Broadcasting and Content Providers

About the position

The Event Sales Representative is responsible for increasing active subscribers and product penetration in assigned multi-dwelling properties by selling and promoting Comcast's products, including video, high-speed Internet, voice, and XFINITY Home. This role involves executing promotions and events within these communities, enhancing customer experience, and managing client services support.

Responsibilities

• Serve as the point of contact for customers in the assigned area.
• Manage contracts for accounts and provide client services support.
• Troubleshoot and resolve customer concerns to enhance the customer experience.
• Add new residential customer services during community events.
• Display thorough knowledge of competitive features, benefits, and pricing.
• Meet and exceed sales goals in assigned territory and event activities.
• Utilize retention techniques to retain existing customers.
• Communicate effectively with residents and property staff.
• Evaluate residents' product needs and make recommendations.
• Increase understanding of company products and competitive advantages.
• Review company bills with residents and explain billing procedures.
• Coordinate and execute promotional events and marketing support.
• Conduct marketing assessments and customize marketing collateral.
• Collaborate with personnel to create promotional assets and execute strategies.
• Support sales team by reviewing promotional sales and attending property meetings.

Requirements

• Bachelor's degree preferred or equivalent experience.
• 0-2 years of relevant work experience in sales or customer service.
• Basic knowledge of sales processes and promotional activities.
• Proficiency in Microsoft Office and social media platforms.

Nice-to-haves

• Experience in event planning or coordination.
• Familiarity with the telecommunications industry.
• Strong communication and interpersonal skills.

Benefits

• Competitive salary with potential for commission.
• Comprehensive health insurance options.
• 401(k) retirement savings plan.
• Paid time off and holidays.
• Employee discounts on Comcast services.