Event Service Manager

Chenega Corporation - Atlanta, GA

Full-time - Mid Level

Atlanta, GA

Administrative and Support Services

About the position

The Event Services Manager at Chenega Corporation plays a crucial role in coordinating and implementing logistical details for events held at the Chamblee Center for the CDC. This position involves managing a team of Event Services Coordinators, ensuring client satisfaction, and maintaining high standards of service and safety during events.

Responsibilities

• Train and manage Event Services Coordinators.
• Oversee all aspects of events including set-up and breakdown.
• Handle logistical details for each event, including onsite caterers and guest assistance.
• Ensure internal and external client needs are addressed efficiently and professionally.
• Work directly onsite with clients to implement logistical components for meetings and events.
• Provide room set-up and logistical recommendations to enhance customer specifications.
• Design and implement training programs for Event Services Coordinators.
• Manage and maintain all conference services inventory.
• Maintain linen inventory and manage the employee uniform program.
• Assist caterers onsite and ensure compliance with CDC policies.
• Prepare reports by collecting, analyzing, and summarizing information.
• Confirm completion of daily checklists for conference set-up staff.
• Participate in Quality Assurance Programs for inspections and improvements.
• Train as the Building Evacuation Floor Coordinator for safety procedures.
• Create a courteous and professional work environment.
• Prioritize workload and delegate tasks to meet client needs.

Requirements

• High school diploma or GED equivalent.
• Minimum five (5) years' experience in event services support and training.
• Proficient with Microsoft Office Suite.
• Strong communication and listening skills.
• Ability to create an atmosphere of excellence and graciousness.
• Interpersonal and customer service skills.