Event Service Manager

Chenega Corporation - Atlanta, GA

Full-time

Atlanta, GA

Administrative and Support Services

About the position

The Event Services Manager plays a crucial role in assisting the Project Manager and Conference Planning Managers with the logistical coordination and implementation of events at the Chamblee Center for the CDC. This position ensures that all client needs are met efficiently and professionally, overseeing all aspects of event management, including setup, breakdown, and client interaction.

Responsibilities

• Train and manage Event Services Coordinators.
• Oversee all aspects of events, including setup and breakdown.
• Handle logistical details for each event, including onsite caterers and guest assistance.
• Work directly with clients to implement logistical components for meetings and events.
• Provide room setup and logistical recommendations to enhance customer specifications.
• Design and implement training programs for Event Services Coordinators.
• Manage and maintain all conference services inventory.
• Maintain linen inventory levels for uninterrupted supply.
• Manage employee uniform program and coordinate with uniform company.
• Assist approved caterers onsite and ensure compliance with CDC policies.
• Establish and maintain a list of CDC-approved catering companies.
• Prepare reports by collecting, analyzing, and summarizing information.
• Confirm completion of daily checklists for conference setup staff.
• Participate in Quality Assurance Programs for daily inspections.
• Train as the Building Evacuation Floor Coordinator for emergency procedures.
• Assist in planning and implementing long-range goals and objectives.
• Walk meeting rooms frequently to ensure proper setups.
• Demonstrate team-building experience and lead by example.
• Create a courteous and professional work environment.
• Prioritize workload and delegate tasks to meet client/event needs.

Requirements

• High school diploma or GED equivalent.
• Minimum five (5) years' experience in event services support and training.
• Strong communication and listening skills.
• Ability to maintain superior building operations.
• Ability to create an atmosphere of excellence and graciousness.
• Proficient with Microsoft Suite.
• Strong written and verbal communication skills.
• Excellent interpersonal and customer service skills.