Event Services Manager

$18,720 - $18,720/Yr

Elior North America - Sarasota, FL

Full-time - Mid Level

Sarasota, FL

Food Services and Drinking Places

About the position

The Event Services Manager at Elior North America is responsible for planning, directing, and coordinating catered events within the Constellation Culinary group. This role involves managing client relationships, ensuring customer satisfaction, and overseeing event logistics to support the Senior Director of Sales. The manager will also be responsible for staff management and maintaining event schedules and communications.

Responsibilities

• Ensure all event information in CaterXpert is up to date and detailed prior to event deadlines.
• Review event floorplans, supervisor packets, pack lists, and rental equipment for accuracy and distribution.
• Communicate SCG procedures, standards, and expectations to event staff on-site.
• Assist in the setup and execution of events.
• Schedule deliveries and pickups for event rentals that are convenient for specialists or venue managers.
• Maintain a calendar of events through Outlook and attend necessary meetings and calls.
• Communicate with sales, culinary, and booking staff to ensure understanding of menus and client needs.
• Collect and submit all payments and deposits related to contracted events, ensuring timely processing.
• Troubleshoot and make quick decisions as needed during events.
• Manage staff, holding them accountable and disciplining as necessary.
• Follow up with photographers post-event to request event photos.
• Act as the first point of contact for general leads and gather detailed information.
• Process event closeouts the day after each event.
• Send out nightly event reminders to internal staff.

Requirements

• 2 years of catering/food-beverage and/or administrative/event experience
• Very organized
• Able to work independently and make business decisions
• Basic PC knowledge (Word & Excel)
• Basic math knowledge (addition, subtraction, multiplication, division, fractions, percentages)
• Excellent communication skills
• Excellent staff management skills

Nice-to-haves

• Bachelor's Degree in Management

Benefits

• Medical (FT Employees)
• Dental
• Vision
• Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity
• Discount Program
• Commuter Benefits (Parking and Transit)
• EAP
• 401k
• Sick Time
• Holiday Pay (9 paid holidays)
• Tuition Reimbursement (FT Employees)
• Paid Time Off