Event Technology Business Analyst

JLL - Nashville, TN

Full-time - Mid Level

Nashville, TN

1,001-5,000 employees

Real Estate

About the position

The Event Technology Business Analyst at JLL will play a crucial role in supporting the event technology strategy for the Amazon Travel and Events program. This position involves ownership of system output and data flow integration for meetings and events technology, ensuring that the technology supports the program's objectives and delivers valuable data for decision-making. The role requires a blend of technical expertise, creativity, and leadership to drive innovation in data visualization and architecture, while collaborating with various teams to enhance the overall effectiveness of the meetings and events program.

Responsibilities

• Ownership of the output of Amazon Travel and Events M&E technology solutions, including data reporting & analytics and data flow system architecture.
• Lead data and system integration projects and day-to-day maintenance.
• Work creatively with Event Technology Specialist to ensure M&E Technology systems are configured correctly for optimal reporting.
• Serve as the primary point of contact for M&E technology data within Amazon Travel and Events and wider Amazon teams.
• Collaborate with external teams to integrate and analyze datasets beyond M&E systems to serve the needs of stakeholders.
• Generate visually clear analytics and reports with supporting call outs and narratives to inform strategic decisions for M&E and Amazon teams globally.
• Ensure a precise definition and drivers behind stakeholders' objectives to deliver relevant analyses.
• Be forward-thinking and creative to solve for frequent and anticipated requests using the array of tools available at Amazon.
• Support continuous improvement of M&E program future strategy and current status by driving system integrations that improve data visualization processes.
• Prioritize stakeholders' key asks and align data visualizations accordingly.
• Partner and collaborate cross-functionally and cross-divisions with internal GREF and FinOps Orgs to ensure our integrated platforms are exchanging data correctly and with purpose.

Requirements

• 5+ years working with data and/or systems analytics
• Proven attention to detail, ability to detect data errors and troubleshoot before delivering to stakeholders
• Strong understanding, and daily use of, Excel and visualization tools such as Tableaux or Power BI
• Strong organizational skills and capacity to prioritize in a complex, fast-paced environment
• Communication and business-to-technical interpretation skills
• Knowledge of technical and data flow architectures
• Strong storytelling-through-data knowledge and skills.

Nice-to-haves

• Experience working with SQL, data APIs, and data mapping
• Exposure to the travel and events industry and/or technical tools used
• Experience communicating with customers, technical teams, and management to collect requirements
• Good project management skills.

Benefits

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays