Events and Execution Area Manager, Group Sales
Charlotte, North Carolina
Job Category: Group Sales
Req ID 23794
Overview:
The Events & Execution Area Manager is responsible and provides oversite of all execution details for all Group Sales and/or Sponsorship events. This position is expected to ensure that event execution is flawless, enabling sales and sponsorship divisions to deliver established revenue goals. This key stakeholder will act as a liaison between clients, sales staff, and park stakeholders to create an unparalleled experience that delivers excellent customer service, client loyalty and referrals. This position will also support brand marketing and sponsorship teams with all in-park sponsorship activations and/or needed workflows.
Region: Midwest
Park Assignment
This position is responsible for the following parks:
Valleyfair
Must be able to office/commute to one of the parks listed.
Responsibilities:
• Drives all client, sales team, and park team communication and coordination for Group Sales events. Facilitates the necessary collaboration to ensure arrangements and planning details are carried out to exceed client expectations.
• Effectively manages day-of event execution for all group events, supervising support teams and serving as lead decision-maker to resolve client issues and requests.
• Full ownership and supervisory responsibility to include but not limited to instructing, assigning, reviewing and planning work of others, setting and maintaining standards; coordinating activities, selecting new employees; and may assist with performance management and annual reviews.
• Labor and expense budget may be assigned as appropriate.
• Works closely with sales office staff to ensure all details regarding event order accuracy, catering space, billing, and applicable events execution data entry aspects are all completed and/or updated in a timely fashion.
• May work with the Corporate Sales