Events Manager

$58,000 - $75,000/Yr

Marriott International - Longboat Key, FL

Full-time - Mid Level

Longboat Key, FL

10,001+ employees

Accommodation

About the position

The Events Manager is responsible for overseeing the planning and execution of events at The St. Regis Longboat Key Resort. This role involves coordinating with various departments and clients to ensure a seamless experience throughout the event lifecycle, from pre-event preparations to post-event follow-ups. The Events Manager also identifies opportunities to enhance events and maximize revenue through upselling and service improvements.

Responsibilities

• Prepare all event documentation and coordinate with Sales, property departments, and customers to ensure high-level service throughout all event phases.
• Manage event logistics and operations to ensure seamless progress and adherence to established procedures.
• Greet customers during the event phase and hand off to the Event Operations team for execution.
• Ensure billing accuracy and conduct bill reviews with clients prior to processing the final bill.
• Manage group room blocks and meeting space for assigned groups.
• Identify operational challenges and develop solutions in collaboration with property staff and customers.
• Act as a liaison between field salespersons and customers throughout the event process.
• Participate in customer site inspections and assist with the sales process as necessary.
• Solicit feedback from property departments to identify areas for improvement in the event planning process.
• Deliver excellent customer service and empower employees to do the same.

Requirements

• High school diploma or GED; 1-2 years of experience in event management or a related field, or a 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major with at least 1 year of experience in event management.

Nice-to-haves

• Experience in luxury hotel environments
• Strong communication and interpersonal skills
• Ability to work under pressure and manage multiple events simultaneously

Benefits

• Adoption assistance
• Commuter assistance
• Disability insurance
• Employee discount
• Employee stock purchase plan
• Flexible spending account
• Health insurance
• 401(k) plan with up to 5% company match
• Accrued paid time off
• Life insurance
• Group disability insurance
• Travel discounts
• Paid parental leave
• Health savings account
• Tuition assistance
• Pre-tax commuter benefits