Events Onsite IT Analyst
About The Position
This role is based in our 222 W Las Colinas Blvd, Texas office and onsite at events. Are you passionate about technology and thrive in dynamic, fast-paced environments? Join our team as an Events Onsite IT Analyst, where you’ll play a pivotal role in ensuring the seamless delivery of IT services for our world-class trade show events. This is an exciting opportunity to collaborate with internal teams, travel to diverse event locations, and make a tangible impact on the success of our events. As the Events Onsite IT Analyst, you’ll work closely with the Event & Onsite IT Support Director and other internal teams to plan, coordinate, and execute IT requirements for events requiring onsite support. From gathering IT needs in advance to managing hardware logistics and providing hands-on technical support during events, you’ll be at the heart of our operations. This role involves extensive travel, with a minimum of 50% of your time spent onsite at events.
Requirements
- Bachelor’s Degree in Computer Science or 4–6 years of relevant experience.
- Proficiency in Windows Server management, SQL, and scripting.
- Strong knowledge of network technologies, including CISCO ACL and routing.
- Database modeling skills (SQL, Oracle, ODBC, etc.).
- Ability to design custom reports using reporting tools.
- Excellent problem-solving and communication skills.
- Willingness to work flexible hours, travel extensively, and be on-call.
- Ability to work in fast-paced environments and lift up to 50 lbs.
Responsibilities
- Install, configure, and maintain hardware and software.
- Provide technical support to onsite staff, troubleshooting hardware and software issues.
- Manage network maintenance and security, including LAN and WAN setups.
- Collaborate with internal teams to gather IT requirements ahead of events.
- Coordinate the shipment, setup, and teardown of IT equipment.
- Design and implement LANs, particularly for POS systems, and generate daily POS reports onsite.
- Support credit and cash transactions from an IT perspective.
- Ensure compliance with internet regulations and PCI standards.
- Perform Windows administration, including managing local and global policies.
- Oversee server log reviews, database management, and equipment reprogramming.
- Work with IT department leads to coordinate temporary staff for events.
- Contribute to the IT department’s strategic goals and policies.
- Manage the Informa Las Vegas warehouse.
Benefits
- Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
- Broader impact: take up to four days per year to volunteer, with charity match funding available too
- Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
- Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
- Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
- Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
- Recognition for great work, with global awards and kudos programs
- As an international company, the chance to collaborate with teams around the world
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
