Events Sales Manager

$70,000 - $70,000/Yr

Royal Regency Hotel - Yonkers, NY

Full-time - Mid Level

Yonkers, NY

Accommodation

About the position

The Events Sales Manager at the Royal Regency Hotel is responsible for promoting and selling the venue space along with food and beverages for various special events. This role requires a creative and self-motivated individual who can enhance the banquet facility's offerings and ensure exceptional guest experiences. The manager will work closely with clients to plan events, negotiate contracts, and collaborate with various teams to execute events flawlessly.

Responsibilities

• Actively pursue new business opportunities, focusing on weddings, corporate events, social gatherings, and high-volume catering clients.
• Manage incoming leads efficiently, conduct site visits, and convert inquiries into contracted events.
• Work closely with clients to create custom catering packages, plan event logistics, and ensure seamless event execution in collaboration with the culinary and operations teams.
• Develop tailored proposals, negotiate contracts, and finalize agreements that align with both client expectations and hotel policies.
• Meet and exceed sales goals by creating strategies that optimize profitability and manage event budgets effectively.
• Collaborate with the banquet, culinary, and operations teams to ensure all event details are executed to perfection, enhancing the overall guest experience.
• Foster long-term relationships with clients, ensuring repeat business and high levels of client satisfaction through follow-up and personalized attention.
• Maintain a willingness to go beyond the call of duty in order to ensure task completion and guest satisfaction.
• Aggressively seek new contacts and maintain working relationships with all civic and industry organizations, corporate promotional contacts, and event and booking representatives.
• Remain current of national trends in the industry and local market changes to best serve the facility.
• Establish and maintain relationships with industry influencers and key community and strategic partners for maximum facility usage and exposure.
• Represent the facility at trade shows and community events when required.
• Conduct site tours/visits with potential clients.
• Continuously research similar area facilities for competitively pricing, level of service, etc.
• Help supervise the performance, attendance, attitudes, appearance and conduct of banquet team members.
• Recommend discipline and/or termination when appropriate.
• Conduct staff meetings as necessary.
• Conduct function review with customer; adjust specifications as necessary and follow up to ensure all details are correct.
• Review Banquet Event Orders and communicate all pertinent information effectively to the banquet team as well as other department heads.
• Inspect scheduled areas/rooms, lighting, temperature, table set-up, bar set-ups, buffet tables, receptions and coffee breaks for cleanliness, attractiveness, proper layout, etc.
• Ensure that banquet space is set-up and service delivery is carried out according to guest expectations and BEO.
• Assist the banquet captains with conducting pre-function meetings when necessary.
• Provide prompt follow-up to all guest concerns.
• Interact with property staff in a professional manner, assisting other departments with necessary information.

Requirements

• High school diploma or equivalent required.
• 2-4 year degree in a related field preferred.
• 3-5 years of catering/banquet experience required.
• At least 3 years of supervisory experience preferred.
• Proficiency in Microsoft Office and CRM software.

Nice-to-haves

• Experience in event planning and execution.
• Strong negotiation skills.
• Ability to work flexible hours, including evenings, weekends, and holidays.

Benefits

• Competitive salary starting from $70,000 per year.
• Full-time employment with flexible scheduling options.