Events Services Intern

ASM Global - Oklahoma City, OK

Part-time - Intern

Oklahoma City, OK

Administrative and Support Services

About the position

The Event Services Intern at ASM Global's Paycom Center will gain hands-on experience in event operations, customer service, and venue management. This internship is designed for college students and requires a commitment of 15 to 20 hours per week, including non-traditional hours such as weekends and evenings. The intern will work closely with the Event Services team to assist in the planning and execution of various events, ensuring a successful experience for all involved.

Responsibilities

• Assist in ensuring proactive planning, communication, and execution of a wide variety of events including concerts, professional basketball games, shows, private events, and meetings at the Paycom Center
• Assist the Event Manager and Sr. Event Manager in day-to-day administrative tasks
• Provide excellent customer service to event organizers, clients, attendees, vendors addressing inquiries and resolving issues in a timely and professional manner
• Contribute to the sustainability of event related information such as event information templates, technical packets templates, and event supply inventory
• Assist in inspections to ensure venue readiness and compliance with safety regulations
• Assist with the ingress and egress of entry via ticket taking, walk through metal detectors, and bag searches
• Aid in the facilitation of part-time staff training through instruction from the Event Services Team
• Work in command center dispatching radio traffic during a variety of events when scheduled to that position
• Work with vendors on event logistics to meet planning deadlines
• Organize & purchase supplies for events as needed
• Perform other duties as assigned by the Event Services team

Requirements

• Working towards an Event Management, Hospitality, Sport Management, or a related field undergraduate or graduate degree
• Must be available to work a minimum of 20 hours per week
• Excellent attention to detail and organizational skills
• Strong written and verbal communication skills
• Ability to work both independently and as part of a team
• Ability to take initiative, but also able to ask for direction when needed
• Strong analytical skills: ability to organize large amounts of information
• Proficiency with Microsoft Word, Excel, and Outlook
• Self-starter who takes initiative, highly reliable
• Polished and professional when dealing with members, prospective members, sponsors, and executive management
• Comfortable in a fast-paced, ever-changing environment; flexible
• Follow oral and written instructions and communicate effectively with others in both oral and written form
• Maintain and handle confidential information
• Work extended and/or irregular hours including nights, weekends, and holidays, as needed

Benefits

• Hands-on experience in event operations and venue management
• Opportunity to work in a dynamic environment with a professional team