Events Services Intern

ASM Global-SMG - Oklahoma City, OK

Part-time - Intern

Oklahoma City, OK

About the position

The Event Services Intern at ASM Global's Paycom Center will gain hands-on experience in event operations, customer service, and venue management. This internship is designed for college students pursuing a degree in Event Management, Hospitality, Sport Management, or a related field, and requires a commitment of 15 to 20 hours per week, including non-traditional hours such as weekends and evenings. The intern will work closely with the Event Services team to ensure the successful planning and execution of various events.

Responsibilities

• Assist in ensuring proactive planning, communication, and execution of a wide variety of events including concerts, professional basketball games, shows, private events, and meetings at the Paycom Center.
• Assist the Event Manager and Sr. Event Manager in day-to-day administrative tasks.
• Provide excellent customer service to event organizers, clients, attendees, vendors addressing inquiries and resolving issues in a timely and professional manner.
• Contribute to the sustainability of event related information such as event information templates, technical packets templates, and event supply inventory.
• Assist in inspections to ensure venue readiness and compliance with safety regulations.
• Assist with the ingress and egress of entry via ticket taking, walk through metal detectors, and bag searches.
• Aid in the facilitation of part-time staff training through instruction from the Event Services Team.
• Work in command center dispatching radio traffic during a variety of events when scheduled to that position.
• Work with vendors on event logistics to meet planning deadlines.
• Organize & purchase supplies for events as needed.
• Perform other duties as assigned by the Event Services team.

Requirements

• Working towards an Event Management, Hospitality, Sport Management, or a related field undergraduate or graduate degree.
• Must be available to work a minimum of 20 hours per week.
• Excellent attention to detail and organizational skills.
• Strong written and verbal communication skills.
• Ability to work both independently and as part of a team.
• Ability to take initiative, but also able to ask for direction when needed.
• Strong analytical skills: ability to organize large amounts of information.
• Proficiency with Microsoft Word, Excel, and Outlook.
• Self-starter who takes initiative, highly reliable.
• Polished and professional when dealing with members, prospective members, sponsors, and executive management.
• Comfortable in a fast-paced, ever-changing environment; flexible.
• Follow oral and written instructions and communicate effectively with others in both oral and written form.
• Maintain and handle confidential information.