Hard Rock Hotel And Casino - Bristol, VA

posted 4 days ago

Full-time
Bristol, VA
Accommodation

About the position

The position involves maintaining cleanliness and sanitation in public and team member areas at Hard Rock Casino Bristol. The incumbent is responsible for creating a welcoming atmosphere for guests, ensuring superior guest service, and performing various janitorial duties to uphold the casino's standards.

Responsibilities

  • Create an atmosphere that encourages guests to choose Hard Rock Casino Bristol for gaming entertainment.
  • Actively build and retain guest relations while mentoring team members to provide superior guest service.
  • Collect and remove trash, clean carpeted areas, and vacuum upholstered furnishings.
  • Sweep, dust mop, and wet mop hard surface floors.
  • Clean and dust all surfaces including walls, doors, and furnishings.
  • Stock, clean, and sanitize restroom fixtures and surfaces.
  • Work cooperatively with supervisors and team members.
  • Comply with department procedures, schedules, and performance standards.
  • Observe and report needed maintenance to buildings and equipment.
  • Assist in emergency clean-ups and provide coverage for absences.
  • Attend and participate in meetings.
  • Perform work regularly and predictably.

Requirements

  • Two months of on-the-job training or related janitorial experience.
  • Must obtain and maintain valid licenses/certifications per Federal, State, and Virginia Lottery regulations.
  • Must successfully pass a background check and drug screening.
  • Must be at least twenty-one (21) years of age.

Nice-to-haves

  • Excellent guest service skills and communication skills.
  • Knowledge of basic hand and power tools and testing equipment.
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