SUNY Oneonta - Oneonta, NY
posted 2 days ago
About the position
SUNY Oneonta is looking for a Program Specialist who will represent the University and the Extended & Community Learning (ExCL) Center. The ExCL Center strives to advance Oneonta's position as a trusted community leader, partner, and valued resource in two related ways: by helping individuals in the Oneonta community and wider region reach their full potential and by promoting civic prosperity. This position is grant-funded. Reporting to the Director of the Extended and Community Learning Center, the Program Specialist will be responsible for managing and overseeing the implementation of grant-funded training programs within the ExCL Center. This role includes coordinating all aspects of program delivery, admissions, registration, academic advising, career counseling, while maintaining compliance with grant requirements, monitoring budgets, and ensuring successful outcomes. The Program Specialist will work closely with internal and external stakeholders, including faculty, staff, community partners, and funding agencies, to support workforce development initiatives and meet the needs of diverse learners. The Program Specialist will provide excellent customer service to learners, campus stakeholders and community partners.
Responsibilities
- Oversee the day-to-day operations of grant-funded training programs.
- Work with faculty in developing and implementing program schedules, set up of courses in student database management system, and purchase of instructional materials.
- Coordinate with instructors, and grant partners on program delivery.
- Ensure all program activities comply with grant requirements and institutional policies.
- Provide support to program learners, including orientation, admissions, registration, academic advising, and career counseling.
- Maintain accurate records of program activities, participant progress, financial expenditures, and reporting obligations.
- Serve as the primary liaison between the ExCL Center, funding agencies, and community partners.
- Foster strong relationships with partners, community organizations, and other stakeholders to enhance program offerings and opportunities.
- Develop and implement strategies to engage and retain learners in training programs.
- Monitor participant progress and provide interventions as necessary to ensure successful completion of the program.
- Implement best practices in adult education and workforce development assessment methods to enhance program effectiveness.
- Assist in the development, maintenance, implementation, and delivery of internal badging.
- Assist with ExCL Center events, outreach activities, and other initiatives as needed.
Requirements
- Bachelor's degree.
- Minimum two years' experience in program management, preferably in an educational or workforce development setting.
- Proficiency in technology, experience with data management software.
- Ability to work some weekends and evenings.
- Valid driver's license.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
- Strong organizational and project management skills, with the ability to manage multiple priorities and deadlines.
- Experience working with and serving diverse populations.
- Ability to be flexible and adaptable.
- Strong problem-solving skills and crucial thinking skills.
- Ability to work independently and as part of a team.
Nice-to-haves
- Master's degree.
- Experience working with grant-funded programs.
- Knowledge of adult education principles and/or workforce development trends is highly desirable.
- Knowledge of Banner preferred.
Benefits
- Salary: $55,151.
- Comprehensive benefits offerings.
