Excess Casualty Wholesale Account Manager

$53,280 - $79,920/Yr

The Hartford - Chicago, IL

Part-time - Mid Level

Remote - Chicago, IL

Insurance Carriers and Related Activities

About the position

The Account Manager role within Global Specialty Operations is designed to support the Excess Casualty and Primary Casualty Wholesale underwriting teams. This individual contributor position focuses on managing service experiences and a book of business while acting as a key contact for underwriters and brokers. The role requires strong communication skills and the ability to work independently in a team environment, handling a variety of tasks from routine to complex problem-solving.

Responsibilities

• Conduct renewal analysis and loss analysis, preparing accounts for renewal quotes.
• Prepare and issue binders, policies, endorsements, and follow up for missing subjectivities.
• Perform rating analysis as part of renewal preparation and underwriting thought process.
• Review and analyze endorsement requests, escalating issues as necessary, and process endorsements.
• Complete underlying policy analysis on each Excess policy and send for underwriting review.
• Serve as a point of contact for brokers, providing optimal customer service experience.
• Adhere to compliance standards and maintain account files and underwriting documentation.
• Participate in projects as needed.

Requirements

• Experience as a Commercial Insurance Account Manager or related role at a carrier or agency.
• Knowledge of Excess Liability, General Liability, and Auto exposures.
• Excess & Surplus experience strongly preferred.
• College degree preferred.
• Strong customer service orientation and relationship-building skills.
• Effective communication skills, both written and verbal.
• Strong technical ability and proficiency in Microsoft Word, Excel, and PowerPoint.
• Ability to work in a fast-paced and high-volume work environment.
• Professional demeanor.

Nice-to-haves

• Knowledge of ImageRight and other insurance platforms.
• Flexibility to work Pacific/Mountain time zone business hours.

Benefits

• Competitive salary with potential for bonuses and long-term incentives.
• Comprehensive health insurance coverage.
• Retirement savings plan with 401(k) options.
• Paid time off and holidays.
• Opportunities for professional development and training.