Executive Administrative Assistant

First Horizon Bank - Memphis, TN

Full-time - Entry Level

Memphis, TN

5,001-10,000 employees

Credit Intermediation and Related Activities

About the position

At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an environment where everyone's ideas are valued so that the team operates at its best. Our team members serve with humility and a deep commitment to their responsibility to be the best at serving their customers one opportunity at a time. The Executive Administrative Assistant performs a wide variety of complex, responsible, and confidential administrative duties for management personnel. The ideal candidate is very detail-oriented and views their work as their self-portrait. The Administrative Assistant exercises excellent judgment in performance of tasks that are both varied and moderately complex. We are seeking a dedicated, disciplined individual who excels in a team environment, who takes ownership and who is enthusiastic about a job well done.

Responsibilities

• Performs general administrative functions for the department, including copying, ordering supplies and equipment, and handling vendor relationships.
• Supports and takes direction from multiple senior leaders.
• Coordinates management schedule and makes appointments.
• Arranges and coordinates travel schedules and reservations.
• Schedules and prepares for meetings, programs, events, or conferences including arrangements for location setups and catering services as appropriate.
• Prepares agenda, handouts, documents, and/or any other information for scheduled meetings.
• Attends meetings and records minutes of those meetings.
• Meets and greets guests to the department, coordinates building and department tours, represents the department in a professional manner to Operations associates and to department visitors.
• Screens incoming calls and correspondence and responds independently when possible.
• Sorts and distributes incoming correspondence, including emails.
• Composes and prepares confidential correspondence, reports, and other complex documents.
• Reviews and disseminates information received from other departments and external sources.
• Coordinates and collects responses needed from operations personnel.
• Utilizes Microsoft PowerPoint in preparing targeted presentations as required.
• Updates and maintains organization charts using Visio.
• Assists with new hire onboarding and setup for operations personnel.
• Researches, compiles, and analyzes data for special projects and various reports.
• Performs all other duties as assigned.

Requirements

• High school diploma and at least 5 years of experience or equivalent combination of education and experience.
• Excellent written and oral communication skills.
• Computer and Office Skills Microsoft Office suite including extensive experience using Excel, Word, PowerPoint, and Visio.
• Ability to handle multiple tasks and prioritize.
• Ability to work with little supervision but know when to ask for help.
• Ability to maintain a positive working relationship with internal business partners and teammates.
• Ability to take a systematic approach to organizing work.
• Ability to independently analyze and exercise judgment while following established procedures.

Nice-to-haves

• Bachelor's degree preferred.
• Previous banking or operations experience preferred.

Benefits

• 401(k) with 6% match
• Dental insurance
• Health insurance
• Health savings account
• Parental leave
• Tuition reimbursement