American Express - New York, NY

posted 2 months ago

Full-time - Entry Level
New York, NY
Credit Intermediation and Related Activities

About the position

You Lead the Way. We've Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel & Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day. The Executive Admin Assistant is a critical member of U.S. Consumer Services Control Management team who provides organizational support, ensures the team's logistical needs are met, and helps to promote a positive atmosphere and work culture. If you are a highly pro-active individual with strong organization and interpersonal skills, and who thrives in a dynamic and fast-paced environment, we strongly encourage you to apply for this role. The successful candidate will be responsible for day-to-day administrative support for two to three vice presidents (VPs) including calendar, travel, and expense management. In addition, they will support each VP's teams on personnel-related tasks including onboarding and offboarding of colleagues, supply management, and other ad-hoc projects such as colleague engagement.

Responsibilities

  • Responsible for calendar management on a daily, weekly and monthly basis for multiple VPs
  • Manage meeting logistics (in-person and Webex)
  • Manage general follow-ups to effectively meet deadlines and commitments
  • Work closely with the other administrative assistants on office operations
  • Maintain headcount reporting, organizational charts, and department distribution lists
  • Organize internal and external business meetings, making all necessary arrangements including sending invites, reserving rooms, Webex setup, and arranging catering
  • Ensure timely preparation and processing of expense reports
  • Manage travel arrangements, as needed
  • Other ad hoc administrative work, as needed

Requirements

  • Ideal candidate will have previous experience as an Executive Assistant
  • Excellent calendar management skills
  • Ability to quickly adapt and be flexible in a dynamic workplace
  • Ability to effectively deal with a broad range of contacts and personalities - internal and external
  • Strong sense of integrity with ability to handle confidential and sensitive information with discretion
  • Exceptional organizational, administrative and interpersonal skills
  • Ability to prioritize multiple tasks with minimal guidance, solution-oriented
  • Strong written and verbal communication skills
  • Extremely thorough with a high level of attention to detail and quality; timely follow up
  • Proven team player with ability to collaborate across groups and influence others
  • Experience in providing support remotely to a geographically disbursed team
  • Positive, can-do attitude

Benefits

  • Paid parental leave
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Retirement plan
  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
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